News and reports

Our latest research shows the barriers that trans and non-binary people face when seeking care.

Our new research shows how important choice is to people when it comes to their care, and makes recommendations to help ensure they get those choices.

In January 2024, Pharmacy First went live, helping people get treatment for seven common conditions faster without seeing a GP. Our new report examines people's experiences with pharmacy services one year later, identifying what's working and the remaining challenges.

The impact ADHD has on people’s lives can be profound and can be spread across multiple areas of their life. Our new report highlights these impacts and the changes we are calling for to ensure everyone gets the support they need.

Take a look at our supporting papers for the May 2025 committee meeting.

Our latest research found that costs for additional services when visiting opticians are a barrier to care for people on low incomes.

Our new report warns long waits for eye care are having a huge impact on people's daily lives.

Millions of people in England have experienced trauma, now or in the past. Our latest findings show trauma can affect people’s ability to get care – and that a simple innovation could be part of the solution.

Our new report warns people face many barriers to making a complaint about NHS healthcare.

Our 2023 – 24 annual report outlines how the public’s stories have changed care for the better, and the work we’re doing to make sure that the health and social care system puts patients at its very heart.

This document brings together new findings on access to NHS dentistry.

Our new briefing provides the first geographical breakdown of pharmacy closures in England.