News -
Our new research explores what matters most to people when seeking emergency care. We look at how this information could be used to ensure NHS performance figures are more meaningful to the public.Report -
Our new research explores what matters most to people when seeking emergency care.Report -
Download and view our accessible versions of our surveys to better understand what you would do to improve your local NHS.News -
Download and view our digital tools so that people can have their say on how to improve their local NHS.Blog -
It’s vital that patients are treated with compassion, and that professionals are empowered to show it. We look at four ways services can be more empathetic to improve care.News -
One man shares his experience of mental health conditions and calls on others to do the same.News -
Have your say about how care should improve where you live.News -
People share how the NHS can empower them to take charge of their health and wellbeing.News -
What can services do to give people more control over their health and wellbeing? It starts with clear communication.News -
Complete our survey and help inform changes to NHS services where you live.News -
One man shares his views about what’s needed to improve support.News -
When people complain about poor care, it can be a real opportunity for services to listen and change. We’ve highlighted five ways services can do this.Blog -
The mother of a teenager with Down syndrome shares her views about what would make NHS services better for people with learning disabilities.News -
Share your views to help improve support for people with a learning disability or autism in your area.News -
Healthwatch volunteer June thinks services should support autistic people or people with a learning disability to share their feedback. Take a look at her top tips.News -
Share your views to help improve care for people with dementia in your community.News -
A man whose wife has dementia shares his views about what would make care better.Report -
Find out about our plans and what we want to achieve in 2019/20.News -
There are plans to increase the number of doctors and this is an opportunity to say what’s needed in your local area.News -
One man shares his views about how NHS services where he lives should change.News -
A terminal cancer patient shares what she thinks would make support better for others.News -
High quality care is people’s top priority when visiting A&E, not how long they need to wait. So how can emergency care services learn from people’s experiences?News -
A counsellor shares his views about what would make care better for people with mental health conditions.News -
Thousands of people tell Healthwatch how they want local health services to improve.Response -
Thanks to your feedback, the NHS should now have a stronger focus on involving the public in changes to community and online health services.News -
A chaplain to a care home says it's vital we talk openly about dying.News -
In our latest review of people’s experiences of NHS and social care services, we look in detail at the issue of patient transport.News -
Dying matters week encourages people to speak more openly about dying and end of life care. Services need to hear about people's experiences if they hope to improve for the future. Here's what one man told us about his brother's experience.
Report -
Find out what the public have been telling us about health and social care from January - March this year.Report -
Find out what happened at our public Committee Meeting.News -
University student Isabelle explains how volunteering with her local Healthwatch has given her the confidence to pursue the career she wants.Blog -
Bob tells us how he enjoys making a difference to people's experiences of health and social care services after volunteering with his local Healthwatch.Blog -
5053 people volunteered with Healthwatch last year. Find out why people got involved this Volunteers’ Week.News -
A Rochdale communications manager shares why he volunteers at Healthwatch and how he balances this with work and family commitments.News -
As part of Volunteers’ Week (1-7 June), a legal executive explains how volunteering with Healthwatch helps her in her job.Blog -
After graduating with a degree in public health, Kay gained experience with Healthwatch Gloucestershire to help get her first job in the sector.Advice and Information -
Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.Response -
Leslie Hamilton and his working group have published their independent review into how the laws on gross negligence manslaughter and culpable homicide are applied to medical practice. Read our response.Advice and Information -
Living in a care home can increase your risk of oral health problems. That's why knowing what questions to ask care staff about your oral health or loved ones can prevent problems from developing.Blog -
The NHS regularly publishes data about the number of written complaints, but we want to know if every complaint is being recorded and used as an opportunity to learn.Response -
New report from CQC highlights the need for better support for residents in care homes and more training for staff to help people look after their oral health.Response -
Proposed legislative changes to the way the NHS in England is run have been welcomed today by an influential cross-party group of MPs.News -
From picnics in the park to camper vans in the countryside – Healthwatch teams across the country have been using innovative ways to reach local people to find out what they would do to improve health services in their area.News -
Read a summary of our latest research to find out if people with dementia are getting the support they need.Blog -
Simon and his family were self-funding his care in a local care home, who were supporting him well with his dementia. However, in 2017 their funds began to run low and they were approaching the £23,250 threshold.Blog -
Our new report looks at why it is important to review the care of people with dementia. With new research indicating that people with dementia are not always getting the support they need, David shares his experience of caring for his wife.