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We share the value that the public's voices bring to health and social care services. Read about our work and the next steps we plan to take.
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We make sure NHS and social care decision-makers hear your voice and use your feedback to improve care.
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News and views
Our response to NHS England reform
Response
Your eye care stories
Your stories show why it's important that people can access support for their eye health when they need…
Blog
People back greater use of high street opticians to cut NHS…
Long waits for eye care have a huge impact on people's lives.
News
"Instead of taking my complaint seriously and fixing the problems in their system, the hospital staff just circle the wagons and deflect. I feel let down by the NHS."
Latest reports and publications
A strain on sight: Waiting for NHS specialist eye care
Our new report warns long waits for eye care are having a huge impact…
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How trauma cards could improve access to care
Millions of people in England have experienced trauma, now or in the…
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Advice and information
How do I choose the right care home?
Finding a suitable care home for you or a loved one can be difficult. Knowing what to look for and what questions to ask can make the decision easier…
Someone I love has died - where can I find support?
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
What support can I get as a carer?
Many people who provide unpaid care are unaware of their rights. If you're an unpaid carer, find out more about the help and support you are…
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