Improving delivery of NHS letters

Thanks to your feedback we have been working with Royal Mail to ensure vital NHS communications are delivered to patients on time.

Read the new changes

Improving cancer screening

Key recommendations we put forward to improve cervical screening uptake for women across England have now been adopted by NHS England. 

Read the new targets

Helping cancer patients get priority dental care

We have been working to try and improve access to NHS dentistry for those recently diagnosed with cancer. 

Read how we're making a difference

Improving the experience of waiting for care

Thanks to your feedback, our calls for change have been included in the new reform plan to shorten how long people have to wait for care. 

Read our influence on the plan

Ensuring that patients understand who they are seeing

Thanks to your feedback, our evidence has shaped professional standards for Physician Associates and guidance issued to GPs supervising the role. 

Read our work around the new standards

Providing evidence for public health legislation

Working together with Healthwatch Blackpool, we helped provide evidence to strength the case for a ban on selling vapes to people under the age of 18. 

Read our work on vaping

Making a difference locally

Across England, local Healthwatch are making a difference by ensuring local people can access the care they need. Want to see how your feedback benefits your local community? Then check out the impact local teams have made in their community. 

Read local stories

Our year in numbers 2023-24

1,149,000

People accessed advice and information online, by phone, or face-to-face.

403,000

People shared their feedback about health and social care with us.