How we help you
Healthwatch is your health and social care champion.
If you use health services or need care, we want to hear about your experiences. We have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. We can also help you to find reliable and trustworthy advice and information.
Last year we helped over one and a half million people like you to have your say and get the support you need.
The power of your feedback
We use your feedback to better understand the challenges facing the NHS and other care providers nationally, to make sure your experiences improve health and care services for everyone. We can also help you to get the information and advice and you need to make the right decisions for you and to get the support you deserve.
It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it’s easy to think there’s no point in complaining and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you ‘wish you could say thank you’. Remember, your feedback is helping to improve people’s lives. So if you need advice or are ready to tell your story – we’re here to listen.
