Contact us using British Sign Language

If you're happy using online forms, there's a form you can use to tell us your experience. Or use our general contact form for other enquiries.

But you can also arrange a free BSL video call. Our service is available 08:30 – 17:30, Monday to Friday.

Talk to us using British Sign Language (BSL)

We use a service called SignLive. SignLive gives you an interpreter so you can talk to us with sign language. You can use it on your smartphone, tablet or computer.

How to use SignLive for the first time

1. Download the SignLive app from the App Store or Google Play. Or visit www.signlive.co.uk/login on a computer.
2. Sign up for an account. You only need to do this once.
3. Look for 'Healthwatch’ in the community directory.
4. Calling us through SignLive's community directory is free.
5. If you have a technical problem with SignLive, email hello@signlive.co.uk.