Latest news and views
Jayne's emergency: a call for change
As pressure mounts on emergency care services, one patient's story shows why change is needed to ensure everyone can accesses urgent care when they need it.
Blog
Join us this February for 'Share for Better Care Week'.
Get involved in a national week of action to help more people have a stronger voice in their care.
News
New government plan aims to cut NHS waiting times
Read our response to the plan, which aims to tackle record NHS waiting times and improve people's experience while they wait.
Response
New NHS elective care target - our response
Today the prime minister Kier Starmer has pledged to meet the target to get 92% of NHS patients treated within 18 weeks of referral. Read our response.
Response
Public’s confusion over ‘right’ to register with an NHS dentist
Almost two decades after the public lost their right to register permanently with an NHS dentist, our new research shows two-thirds believe this right exists. Find out more about our findings and calls for dental reform.
News
What people want from NHS dentistry
Our new research reveals that most people have misconceptions about their 'right' to an NHS dentist and want major changes.
Blog
How can we better support people to stop smoking and vaping?
Smokers and vape users can struggle to access stop-smoking services and education. Their feedback reveals poor promotion, long waits, and inflexible…
Blog
Joint-letter about the dangers of ‘corridor care’
Healthwatch England and a coalition of trade unions, professional bodies, charities and patient groups, call for an end to treating patients in…
Response
‘Seen on time, no bother’ – What’s your vaccination experience?
With NHS data showing that over 12 million people have been vaccinated since last October, we look at what patients think about the experience.
Blog
Latest reports and publication
Front and centre: Our annual report 2023 – 2024
Our 2023 – 24 annual report outlines how the public’s stories have changed care for the better, and the work we’re doing to make sure that the health and social care system puts patients at its very heart.
Find out more
Access to NHS dentistry 2024 - findings
This document brings together new findings on access to NHS dentistry.
Find out more
Sign up for news alerts
Stay up to date with what people are telling us about health and social care, our advice and information, and latest reports.