News and reports
Latest news and views
New research calls for pocket-sized cards to support NHS patients with trauma
Nearly a fifth of people who have experienced trauma say they often avoid health services. We have called on the NHS to adopt pocket-sized trauma cards for patients to show during appointments, following a successful pilot in Essex.
News
Healthwatch Impact Award 2025 - shortlist announced
Find out about the eighteen projects chosen for their work to improve care using your feedback.
News
Dr Ranj calls on public to spare three minutes to feed back on healthcare
This Share for Better Care Week (24 February – 2 March), we have teamed up with Dr Ranj and Care Quality Commission (CQC) to urge people across England to take three spare minutes to feed back on their recent health and social care experiences.
News
Patients put off seeking care due to ‘dysfunctional’ NHS admin, warn patient groups and healthcare experts
We have joined The King’s Fund and National Voices in highlighting the scale and impact of poor NHS administration and patient communications.
News
Join us this February for 'Share for Better Care Week'.
Get involved in a national week of action to help more people have a stronger voice in their care.
News
The NHS Mandate: What objectives should the NHS focus on?
Using your feedback, find out the top three priorities we've told the Government the NHS should focus on this year.
Response
Karen's Struggle for dental care in Cornwall
Karen saw a dentist before the first Covid-19 lockdown, but now she can't find any dental surgeries in the local area that treat NHS patients.
Blog
Tell us about your referral
We want to know more about your experience of referral for specialist treatment. Share your views in our confidential survey.
News
How one mother's story made cancer screening more accessible
Lorna is campaigning for better access to cancer screenings for disabled people in England.
Blog
Latest reports and publication
How trauma cards could improve access to care
Millions of people in England have experienced trauma, now or in the past. Our latest findings show trauma can affect people’s ability to get care – and that a simple innovation could be part of the solution.
Find out more
A pain to complain: Why it’s time to fix the NHS complaints process.
Our new report warns people face many barriers to making a complaint about NHS healthcare.
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