News and reports

People consistently tell us how they struggle to get NHS dental care.

Annette's is one such story. She faced hard decisions about her dental care, and her experience highlights why fundamental reform of NHS dentistry is needed to make it more accessible and affordable.

Smokers and vape users can struggle to access stop-smoking services and education. Their feedback reveals poor promotion, long waits, and inflexible support and outlines steps that could help more people kick the habit.  

As pressure mounts on emergency care services, one patient's story shows why change is needed to ensure everyone can accesses urgent care when they need it.

With NHS data showing that over 12 million people have been vaccinated since last October, we look at what patients think about the experience.

Find out why NHS action to tackle long waits for care can’t come soon enough for patients like Kimble.

This holiday season, we're highlighting people's positive experiences of care.

What is preventing armed forces veterans from getting the care they need?

Our new research reveals that most people have misconceptions about their 'right' to an NHS dentist and want major changes. 

Each year, people travel to millions of NHS appointments. But with growing pressure on local health services and the high cost of living, travelling to care is another expense many people struggle to afford. Read what they've told us.

To mark Remembrance Day, we share the story of an army veteran's struggle to access NHS dental care after leaving the armed forces.

Like many people across England, Katie and her husband are struggling to find NHS dental care for their family.

In the UK, approximately 1.5 million people have a learning disability. Many people with learning disabilities find it difficult to learn, develop new skills, understand information and interact with other people. Therefore, accessing the support they need to live as independently as possible is crucial.