The review of the NHS Constitution is a unique opportunity to transform the Constitution into a meaningful contract between government, services, professionals and the public. We'd like it to become the NHS Patient Promise.
From booking appointments to learning test results, healthcare is going digital. But what do patients think about digital healthcare? And where are there opportunities to improve?
William Pett, our Head of Policy, Public Affairs and Research reports that people welcome the launch of Pharmacy First. To harness the potential of community pharmacies, healthcare leaders need to address access barriers.
It's important that deaf and hard-of-hearing people can get information in an accessible way. But feedback suggests not all services are complying with key legislation.
The healthcare system is facing its biggest challenges yet. In our annual report, we show how listening to the voices of the public can lead to a system that works better for everyone.
In honour of Student Volunteer Week, get to know some of our student volunteers and discover why they decided to volunteer with us and what they learnt.