Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care.
As part of our report The public’s perspective: The state of health and social care, we have set out recommendations for decision makers across ten key areas.
Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.
Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time.
Our research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.
We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care.
Care Quality Commission has today published its annual State of Care report, highlighting that a combination of cost-of-living crisis and workforce pressures risks ‘unfair care’ for many people. Read our response.
Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.