News and reports

Find out what we found when our network spoke to more than 11,000 people and visited over 550 GP surgeries, pharmacies and opticians across the country.

By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.

We have worked with users, providers and commissioners of complaints advocacy services to create a vision of what a good complaints advocacy service should look like.

We ask local Healthwatch every year to tell us what matters most to local people regarding health and social care. This year it was mental health that came out on top with 77 out of 152 local Healthwatch identifying it as a priority.

Find out what happened at our public Committee Meeting.

Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.

What should people expect when it comes to raising concerns and complaints about health and social care? Our new report explains.

Find out what funding the Healthwatch network has received to carry out its statutory activities for 2014/15.

Find out what happened at our public Committee Meeting.

Our Annual Report, Loud and Clear: Making your voice heard highlights our work and the work of the Healthwatch network over the past 12 months.

This report highlights what people have told the Healthwatch network about their experience of making a complaint about health and social care services.

Find out about more about our financial performance and position for the financial year 2013/14.