News and reports

For people who have autism and their families, visiting the GP can be stressful. We look at six ways that staff in GP surgeries can help improve patient experience.

New guidance has been published about how Clinical Commissioning Groups (CCGs) and NHS England should engage people in work to improve health and care services.

New plan setting out changes across health and care services for the next few years is published.

Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.

Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.

A survey conducted by charity Viewpoint found that there was just one support group for this community, that people wanted better information about the help available.

Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.

The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital.

Health and social care services are changing to become more efficient and better at providing the support that people want. If services are to get these changes right, it is important that they work with local people to give them a say in decisions.

We share issues to be considered as part of the refreshed objectives for the NHS for the year ahead.

We take a look at how people's experiences across England have already helped to challenge barriers and improve accessibility in health and care.

The Care Quality Commission is calling on people to act with caution when using online medical services.