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 group picture of awards winners at Healthwatch conference

Celebrating the Healthwatch network’s success

The remarkable contribution local Healthwatch across the country have made to health and social care at a local and national level has been marked at the Healthwatch Network Awards of Achievement 2015.
1 July 2015
News
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Our Quality Statements

Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.
24 June 2015
Report

Why don’t UK citizens complain about care services when things go wrong?

As the All Party Parliamentary Group on Health meets to discuss patient complaints today, new poll reveals half of people who experience poor care want to complain but far fewer go on to do so.
New results show that only a fifth of Brits who experienced an incident of poor care wrote a letter of complaint.
24 June 2015
News

Changing perceptions of eating disorders in Dorset

The number of teenagers admitted to hospital with eating disorders, has nearly doubled in just three years. Two new videos aim to raise awareness of the impact of eating disorders on those affected by the conditions and their families.
The videos feature people from Dorset speaking about their experiences of eating disorders such as anorexia and bulimia nervosa, alongside friends and family talking about how they were also affected.
24 June 2015
News
Close picture of pile of papers

Ten ways to give patients confidence in how their data is shared

With Care.data pilots planned in several parts of England, we've published ten principles to help give consumers confidence.
23 June 2015
News
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State of Support - Local Healthwatch finances 2015/16

This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.
18 June 2015
Report
person in handcuffs

Mental health staff introduced in police stations in Kirklees

People with mental health issues are often taken to police cells and are not given the help and support they need. We spoke to Healthwatch Kirklees who have worked to change this.
18 June 2015
News
close picture of golden first class british stamps

We warn councils funding cuts could mute patients voice

Survey finds local Healthwatch areas being hit cover half of hospitals in special measures.
18 June 2015
News
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Every complaint matters - a seven-point plan for the NHS and social care

Our seven-point action plan to help ensure that the complaints system gives patients what they need and ensures the NHS and social care services can learn from their mistakes.
15 June 2015
Report

Ombudsman reform only one part of the complaints puzzle

We are calling on the Government to take action to reform the complaints system - our seven-point plan sets out how.
15 June 2015
News

Our letter to the Secretary of State with recommendations for creating an effective and compassionate health and social care complaints system

We have written to the Health Secretary Jeremy Hunt to take action with a seven-point plan for reform to help create an effective and compassionate complaints system.
15 June 2015
Response

Helping people with mental health conditions find the support they need

One in four of us will be affected by mental illness in any year. Finding the right information about services that can help is not always easy. We spoke to volunteers from Healthwatch York who have worked to change this.
1 in 4 of us will be affected by mental illness in any year. Finding the right information about services that can help is not always easy. We spoke to volunteers from Healthwatch York who have worked to change this.
5 June 2015
News

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