Latest news and views
The three reasons why the push to increase the role of pharmacies is being undermined
William Pett, our Head of Policy, Public Affairs and Research reports that people welcome the launch of Pharmacy First. To harness the potential of community pharmacies, healthcare leaders need to address access barriers.
Blog
Deaf and hard of hearing people's healthcare experiences
It's important that deaf and hard-of-hearing people can get information in an accessible way. But feedback suggests not all services are complying with key legislation.
Blog
Industrial action: senior NHS doctors and government reach agreement
Senior NHS doctors in England have voted to accept an offer from the government on pay and conditions, following months of strike action. Read our response.
Response
Our response to the latest British Social Attitudes Survey results
Public satisfaction with the NHS has fallen to the lowest level ever recorded, according to analysis of the latest British Social Attitudes Survey.
Response
Cost of living remains barrier to health for the most vulnerable
The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care.
Blog
Our response to the increase in dental charges
Read our response to the increase in fees for NHS dental care.
Response
What you told us about your local pharmacy services
Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.
Blog
What people living rurally have told us about their healthcare
Despite all the positives of rural living, people have told us they are struggling to access basic health care.
Blog
Our evidence
To champion the public's views, we act on clear, informed evidence of their health and social care experiences. Find out what evidence we use…
Blog
Latest reports and publication
Pharmacy: what people want
Our report, "Pharmacy: what people want", explores the current state of pharmacy services and offers actions for healthcare leaders and the wider sector.
Find out more
The value of listening: Our annual report 2022-23
In our 2022-23 annual report, we share the value that the public's voices bring to health and social care services. Read about our work and the next steps we plan to take.
Find out more
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