Four healthcare professionals talking

We've collated our latest policy positions, based on analysis, national research and evidence from the local Healthwatch network. These aim to help the public, professionals and policy-makers understand our key recommendations for change to improve care. 

Accessible Information 

Read what people have been telling us about their struggles to get health care information in accessible formats. 

Read our position on accessible information

Cancer care

Read what the public think about cancer care, and what we are calling for to make critical improvements. 

Read our position on cancer care

Complaints

Read our latest evidence on complaints and how we feel the process can be improved for patients. 

Read our position on complaints

Cost of living crisis

Read our evidence on the problems people are facing and how we believe these can be reduced. 

Read our positon on cost of living

COVID-19 Inquiry

Read our latest evidence and position around the COVID-19 inquiry and what we are calling for. 

Read the COVID-19 position

Dentistry

Read our evidence on NHS dentistry and what changes we're calling for the NHS and Government to make. 

Read our position on dentistry

Elective care

Find out what we are calling for to improve the long delays for hospital treatment, last minute cancellations and support for patients. 

Read our position on elective care

Hospital discharge

Find out what we are calling for to ensure people get the support they need when discharged from hospital. 

Read our position on hospital discharge

GP access

Read our insight and recommendations we've made to decision makers on how people's experiences can be improved. 

Read our position on GP access

Maternity care

Find out what we are calling for to improve consistent failures in maternity care and ensure people get the right care and support they need. 

Read our position on maternity care

Mental health

People across England are waiting a long time to access mental health services. Read our recommendations for how services and care can be improved. 

Our position on mental health 

NHS 111 First

Find out our position on the system introduced in 2020, and what we are calling for to ensure the service works for everyone. 

Read our position on NHS 111 First

Patient transport

Find out our recommendations to help people who cannot travel or afford transport to medical appointments. 

Read our position on patient transport

Social care

Find out what people have told us and how we think social care services could be improved. 

Read our position on social care

Urgent and emergency care

Find out about our perspective on urgent and emergency care services. 

Read our position on urgent care

Women's health

Take a look at our work on women's health, and what we are calling for to improve health inequalities. 

Read our position on women's health