What people have told us about mental health

For the past three years, mental health has been the number one health and social care issue for the Healthwatch network. Take a look to see what people have told Healthwatch about their experiences.

We've heard from over 34,000 people about their experiences of using mental health services. 

Local Healthwatch have also produced 229 reports, highlighting what people like and what could be better about mental health services. 

Common issues people reported included: 

  • struggling to find information about the support available. 
  • Mental and physical health needs being treated in isolation. 
  • Not always getting the same level of service. 
  • Waiting too long to access mental health services and receive a diagnosis. 
  • Non mental health professionals not always having the information and training they need. 
  • Not feeling listened to or involved in decisions that affect them. 

Downloads

If you require this report in a different format please contact us on 03000 683 000. 

What people have told us about mental health report

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