1. Responses to our report on care homes

    Response -

    Here we share how organisations from across the health and care sector have responded to our report 'What's it like to live in a care home?'.

  2. Eight indicators of quality in care homes

    News -

    Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which Healthwatch Camden helped test during their visits to local care homes.

  3. Helping you find answers

    News -

    To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.

  4. New Long Term Plan is "just the start"

    News -

    The NHS in England has published a ten year plan setting its priorities for the future.

  5. Why are people struggling to get their medication?

    News -

    We look at one of the issues people raise with Healthwatch and the steps GPs and Pharmacists can take to help people get the medication they need.

  6. Five ways services can use complaints to make social care better

    News -

    When people complain about poor care, it can be a real opportunity for services to listen and change. We’ve highlighted five ways services can do this.

  7. Ask people what they want: The key to end of life care

    News -

    A chaplain to a care home says it's vital we talk openly about dying.

  8. Why it’s important to talk about end of life care

    News -

    Dying matters week encourages people to speak more openly about dying and end of life care. Services need to hear about people's experiences if they hope to improve for the future. Here's what one man told us about his brother's experience.

  9. Our response to CQC report on oral care in care homes

    Response -

    New report from CQC highlights the need for better support for residents in care homes and more training for staff to help people look after their oral health.

  10. What people have told us about health and social care: April to June 2019

    Report -

    Find out what the public have been telling us about health and social care from April to June this year.

  11. How do I choose the right care home?

    Advice and Information -

    Finding a suitable care home for you or a loved one can be difficult. Knowing what to look for and what questions to ask can make the decision easier. We’ve gathered some information and useful resources to help you make the right choice.

  12. Our response to The Lancet's study on people's care needs

    Response -

    New report from Medical journal The Lancet estimates England will need an additional 71,000 care home places by 2025.

  13. Our response to NHS plans to boost flu vaccination and manage winter pressures

    Response -

    Free flu vaccines for care home staff and increased number of jabs for young children in schools will be made available to try and increase the uptake of vaccinations this winter.

  14. Life in a care home, what's it really like?

    News -

    Between January 2016 and April 2017, local Healthwatch visited 197 care homes across 63 different local authority areas in England to find out what life is really like for people living in care homes. Our new report explains what we found.

  15. Helping residents in care homes to remain active

    News -

    The quality of support offered in care homes has improved because residents spoke up about what they wanted.

  16. Healthwatch 2019 Network Award Winners announced

    News -

    Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.

  17. What have people been telling us: July - September 2019

    Report -

    Find out what the public has been telling us about health and social care from July to September this year.

    This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.

  18. Speaking up helps improve care for sheltered housing residents

    News -

    A 96-year-old sheltered housing resident and manager have helped improve ambulance services in Dorset.

  19. What's it like to live in a care home? Findings from the Healthwatch network

    Report -

    Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.