1. Helping you find answers

    News -

    To give you an idea of some of the ways we’ve helped, take a look at our round up of the top questions people ask us.

  2. New Long Term Plan is "just the start"

    News -

    The NHS in England has published a ten year plan setting its priorities for the future.

  3. New plans to investigate rising emergency readmissions to hospitals announced in response to concerns raised by patients

    News -

    NHS Digital responds to the Healthwatch call to monitor emergency readmission rates and investigate the reasons why people return to hospital just 30 days after they have been discharged.

  4. Healthwatch brings people's voices to Westminster

    News -

    Healthwatch from across England shared their successes and concerns in Westminster to make sure people can have their say about changes to health services.

  5. Why are people struggling to get their medication?

    News -

    We look at one of the issues people raise with Healthwatch and the steps GPs and Pharmacists can take to help people get the medication they need.

  6. High quality services are more important to patients visiting A&E than how long they may have to wait.

    News -

    Our new research explores what matters most to people when seeking emergency care. We look at how this information could be used to ensure NHS performance figures are more meaningful to the public.

  7. People's views on A&E waiting times

    Report -

    Our new research explores what matters most to people when seeking emergency care.

  8. Digital resources to support #WhatWouldYouDo

    News -

    Download and view our digital tools so that people can have their say on how to improve their local NHS.

  9. How can services learn from people’s experience of A&E?

    News -

    High quality care is people’s top priority when visiting A&E, not how long they need to wait. So how can emergency care services learn from people’s experiences?

  10. How easy is it to travel to medical appointments?

    News -

    In our latest review of people’s experiences of NHS and social care services, we look in detail at the issue of patient transport.

  11. What people have told us about health and social care: January to March 2019

    Report -

    Find out what the public have been telling us about health and social care from January - March this year.

  12. Healthwatch responds to the independent review into gross negligence manslaughter and culpable homicide

    Response -

    Leslie Hamilton and his working group have published their independent review into how the laws on gross negligence manslaughter and culpable homicide are applied to medical practice. Read our response.

  13. Shortlist showcase - Championing diversity and inclusion

    News -

    With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.

  14. Why getting personal is important when it comes to health and care

    News -

    Read a summary of our latest research to find out why personalised care is important.

  15. What people have told us about health and social care: April to June 2019

    Report -

    Find out what the public have been telling us about health and social care from April to June this year.

  16. There and back - what people tell us about their experiences of travelling to and from NHS services

    Report -

    Find out what's working well for people and what needs to improve when it comes to people's experiences of travelling to and from NHS appointments, in our new briefing.

  17. More focus needed on how people travel to and from NHS services

    News -

    Together with two leading charities, we are raising awareness of the issues people facing travelling to and from NHS services. We will be working with NHS England to support their new national review of the links between the NHS and local transport.

  18. Healthwatch 2019 Network Award Winners announced

    News -

    Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.

  19. People share what a good A&E experience looks like

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    Our research shows that the public value a wide range of factors when it comes to good care in A&E, which is why we're working with the NHS to ensure new measures take people’s full experiences into consideration.

  20. What have people told us about health and social care

    News -

    Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.

  21. What have people been telling us: July - September 2019

    Report -

    Find out what the public has been telling us about health and social care from July to September this year.

    This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.