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In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.Response -
The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.Blog -
People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.Report -
People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.Response -
NHS England has published a final report of the stocktake on integrating primary care, looking at what is working well, why it’s working well and how we can accelerate the implementation of integrated primary care. Read our response.Response -
The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read our response.Blog -
The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.News -
Have you or your loved one struggled to get a GP referral for tests or treatment?Response -
The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on our response.News -
Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.Advice and Information -
The flu vaccine, also known as the flu jab, is offered on the NHS every year in autumn and winter to people at higher risk of getting seriously ill from flu. Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health.News -
GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.Advice and Information -
What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it.Response -
Read our response to the latest NHS data on cancer support.News -
Healthwatch Hackney wins Impact Award in a tight competition showcasing the outstanding work done by local Healthwatch over the last year.News -
Being able to visit the GP when you need help is something, we often take for granted. See how by speaking up, local residents secured better opening hours for their community.News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.News -
Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.
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Digital and remote methods are playing an increasingly important role in how people access care since the pandemic. Building confidence in digital skills is key to helping people who are digitally excluded from getting online.Advice and Information -
The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.News -
Healthwatch Bolton helped to arrange walk-in cervical cancer screening clinics in the community, removing barriers to lifesaving healthcare.Advice and Information -
Cervical cancer screenings save at least 2,000 lives every year in the UK. Here's what you should expect from your smear test and why these screenings are important.News -
Working with deaf people and people affected by hearing loss, Healthwatch Norfolk created a step-by-step guide on how GP practices can improve communication and make care accessible.Blog -
One in five people we spoke to with a GP referral for specialist care had bounced back to general practice. This suggests potentially serious issues with referral processes. We are calling for more to be done to understand people’s experiences.
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Clear, understandable information is important to help you make decisions about your healthcare. It is feedback from people like Karl that inspired us to launch the Your Care, Your Way campaign last year.Response -
Public satisfaction with the NHS has slumped to its lowest level ever recorded by the British Social Attitudes Survey (BSA). Despite this, the public shows very strong support for the NHS. Read our response.News -
Take a look at our work on women's health concerns, and what we're calling for to improve and tackle health inequalities.Blog -
Our latest research follows people's experiences of getting a GP referral. The process for many is long and often confusing. We need to address issues around people's GP referral journey so that it works for everyone.Response -
With junior doctors staging a four-day strike, we urge all parties involved to find a resolution.News -
The latest NHS data shows that a record number of people are waiting for care. However, our new research indicates that there is also a hidden waiting list, and more needs to be done to understand what it's like for people trying to get referred.News -
Read what the public think about cancer care, and what we're calling for to make critical improvements.Response -
Today, NHS England has published its GP Recovery Plan. Read our response.Blog -
NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you.Advice and Information -
Find out what a ‘fit note’ is, when you might need one and how to get one.News -
National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read our response.Blog -
Our research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.Response -
Healthwatch England welcomes NHS England’s simplification of cancer waiting times data. A simplified care timeline can help patients and their loved ones to have a better understanding of what milestones and timelines they can expect during their cancer treatment journey.News -
NHS England is moving forward the timetable for the autumn COVID-19 and flu vaccine rollouts.Blog -
On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders.Blog -
Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.Report -
This briefing shows how engagement and participation with people and communities can deliver real benefits to the health and care system.Report -
Find out how the NHS can work better across teams to help people who are receiving care.Blog -
Four areas where you can improve support for people diagnosed with diabetes.Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
