Hospital policies on making a complaint - FOI results
Article
5 December 2014
Those who witness poor care being denied right to complain by NHS
Article
5 December 2014
Our response to the CQC's national A&E survey
Article
2 December 2014
Our response to the legal Duty of Candour coming into force for health and social care organisations
Article
2 December 2014
Don’t blame patients for the bed crisis
Article
28 November 2014
My expectations for raising concerns and complaints
Article
20 November 2014
Using people’s views of good complaint handling to improve experiences
Article
20 November 2014
The State of Support 2014/15
Article
2 November 2014
Our public Committee Meeting October 2014 - supporting materials
Article
22 October 2014
Trouble finding an NHS dentist? You're not alone...
Article
18 October 2014
Suffering in silence
Article
14 October 2014
Our Annual Report 2013/14
Article
14 October 2014
Renewed efforts required to create compassionate complaints system
Article
14 October 2014
Our financial performance and position 2013/14
Article
13 October 2014
More reassurance needed about how medical records are being used by government
Article
8 October 2014
Our response to Department of Health Consultation: Protecting health & care information
Article
8 October 2014
Bringing the voice of consumers to Parliament
Article
10 September 2014
NHS complaints data is just ‘tip of the iceberg’
Article
28 August 2014
Our letter to NHS England about CCG public involvement
Article
21 August 2014
Our letter to the Local Government Association about CCG public involvement
Article
21 August 2014
Our response to CQC plans to introduce special measures scheme for GP practices
Article
14 August 2014
Our response to CQC special measures report
Article
6 August 2014
Our public Committee meeting July 2014 - supporting materials
Article
23 July 2014
Local people being cut out of decision making about their health services
Article
22 July 2014
Our concerns about reduced local accountability arrangements
Article
22 July 2014