During COVID-19, people have relied on NHS 111 more than ever to get urgent medical advice. Our latest research looks at people's experiences of NHS 111 and awareness of the new A&E time slot booking service.
In our annual report to Parliament, our Chair Sir Robert Francis QC reflects on the role the public can play in tackling the challenges brought about by COVID-19.
When it comes to the COVID-19 vaccine, much has been written about the mistrust among certain communities but is this the only factor preventing uptake?
We urge the Government to take urgent action to address issues with access to NHS dental care as we continue to hear from people about their poor experiences.
The British Dental Association has issued an open letter to Health Secretary Matt Hancock after a leading UK dental chain has instructed dentists to limit urgent care, in order to meet unrealistic Government targets. Read our response.
We have written to the Secretary of State for Health and Social Care expressing our concern around the current guidance on visits to care homes. Read our letter and the Governments response.
Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.
A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.