One in five local Healthwatch have identified better maternity services as a priority for their communities in the past two years. We look at the work one local Healthwatch did to find out what women think a great maternity service looks like.
Recent reports have raised significant concerns about the quality and reliability of some home care services. Hear how one local Healthwatch has worked to gain an understanding of people's experiences of home care.
In the latest in our series of blogs looking at the issues different groups of consumers face when using primary care services, we share what we found when we spoke to a group of over 65s, in partnership with Healthwatch Surrey.
Access to and the quality of mental health services has been raised as a priority by more than half of local Healthwatch, making it the number one issue for 2016.
People have told local Healthwatch that mental health is a key priority. With the Mental Health Taskforce due to report its findings soon, we look in more detail at the challenges people have been sharing.
We share what people have been telling the Healthwatch network about their experience making a complaint about NHS services to help inform the new investigation function of IPSIS.
People who identify as transgender can face problems and prejudice accessing health and social care services. We speak to Healthwatch Brighton and Hove to find out what they are doing to help ensure people get the support they need.
From April, the Independent Patient Safety Investigation Service will start work. We look at what it will do and how it could help improve the way the NHS improves complaints.