News and reports

The Care Quality Commission (CQC) has published its annual State of Care report, which highlights that gridlocked health and care system is leading to deterioration in people’s access to and experience of care.

Our new research explores experiences of maternity services.

GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.

With a record seven million people awaiting hospital treatment, Louise Ansari, our National Director, told BBC News that people need reassuring that the NHS is still there to help them.

Urgent and emergency care services are under pressure. Our research shows that public confidence has fallen. Read our evidence about how people’s experiences can be improved by performance targets that are aligned to what matters most.

Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.

Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

Our latest findings reveal what people have been telling us about their experience of urgent and emergency care services.

Take a look at our supporting papers for the June committee meeting.

The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on our response.

Find out how to contact us using a British Sign Language (BSL) interpreter.

Our Chair and National Director respond to the death of Queen Elizabeth II