News and reports

Volunteering is a great way to make new friends, learn new skills and make a difference in your community. Find out why students Jo, Sophie, Poppy and Emma got involved with Healthwatch West Sussex.

Student Rebecca explains how volunteering has helped her put what she’s learnt at university into practice.

Find out what young people told us they want from mental health support and services.

We spoke to 47 young people to find out how they want extra funding to be used, so they can access the mental health support they need.

Read our response to the news that the testing of changes to the maximum waiting times for non-urgent treatment will be extended.

Over 336,000 people shared their views with Healthwatch about their experience of health and social care, including the changes that they would like to see made following the release of the NHS Long Term Plan. Take a look at last year's highlights.

Sir Robert Francis QC, Chair of Healthwatch England has today laid our annual report to parliament, setting out to MPs and the Government the key issues people are feeding back about their experiences of health and care services in England.

When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.

Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.

Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Read more.

Hospitals need to do more to show patients how the NHS is learning from mistakes. Read our latest report to find out more.

We all love the NHS, but it can’t improve without our help. That’s why we’re asking people to share their experience of services, so care can be made better for everyone.