A new report has found that general practices with the highest ratings for quality and safety are proactive about understanding the needs of their patients.
When Healthwatch Norfolk spoke to local veterans about their experiences of mental health services, they discovered a number of ways in which support could be improved for them.
In a speech tomorrow, Health Secretary Jeremy Hunt is expected to announce a new vision for the NHS outlining how technology will be used to make it easier for people to access care and support.
The Government’s aim is that every patient will be able to do a number of tasks to manage their health online or via an app by the end of 2018.
Across England changes are being made that aim to improve health and care for patients but what should your community expect when it comes to being involved in decisions that impact on local services.
Women and families are getting the help they need after suffering the loss of a baby, thanks to support from people who have been through the same thing.
Here we share how organisations from across the health and care sector have responded to our report 'Home care services: What people told Healthwatch about their experiences'.
Here we share how organisations from across the health and care sector have responded to our report 'Home care services: What people told Healthwatch about their experiences'.
Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. Our new report explains what people have told Healthwatch about their experience of home care.
Angela’s idea has helped make it easier for people in Islington to speak to their social worker on the phone.
Angela, a 69 year-old who regularly uses care services, often had to wait for up to an hour to get through to her social worker on the phone, resulting in expensive phone bills.