1. Bringing the voice of consumers to Parliament

    News -

    Healthwatch from across England share their concerns in Westminster to make sure people can have their say about changes to health services in their area.

  2. Our response to NHS England's proposals to update the legislation for how the NHS works at a regional level

    Response -

    NHS England wants to change how NHS works at a regional level, read our response to their proposals.

  3. Health and Care White Paper - our response

    Response -

    We welcome the plans to strengthen health and care legislation set out in the White Paper today.

  4. Our annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.

  5. Is NHS 111 First making a difference?

    Blog -

    During COVID-19, people have relied on NHS 111 more than ever to get urgent medical advice. Our latest research looks at people's experiences of NHS 111 and awareness of the new A&E time slot booking service.

  6. Local people being cut out of decision making about their health services

    News -

    The way decisions are made about local health services is changing. Early indications from local Healthwatch suggest that this is resulting in the public feeling less able to have their say.

  7. Focus on NHS Admin is needed to improve people’s experiences of care

    News -

    In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.

  8. Patient data is crucial for the planning of health services - and so is building trust in how the NHS uses it.

    News -

    The NHS’s plans to better use data held by GPs to support planning services and research has sparked a lot of discussion in recent weeks. We have been sharing your views to help shape the debate.

  9. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  10. Healthwatch Network Awards 2021: Shortlist announced

    News -

    Find out who’s in the running for a Healthwatch network award this year

  11. Healthwatch network award winners 2021 announced

    News -

    Winners of the annual Healthwatch Awards, which celebrate the difference made by local Healthwatch staff and volunteers during the past 12 months, have been announced. Find out who won.