News -
Healthwatch England National Director Imelda Redmond CBE has announced she will be stepping down from her role this autumn after four and half years leading the organisation.Report -
By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.News -
NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.Report -
Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.Advice and Information -
The wait for planned medical health care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.Report -
Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services.News -
The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatmentReport -
Find out what we will do in the year ahead.Advice and Information -
Do you or a loved one need help with social care services? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it.Report -
Our financial statement explains our financial performance and position for 2015/16 and details spending by each of our strategic priority areas.Report -
Take a look at the papers for our October Committee meetingReport -
Published today, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.
Response -
The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.Report -
Over the past year local Healthwatch have spoken to people across the country about their experiences of dementia care - from help provided by GPs and pharmacists to support offered through hospitals and social care.News -
Find out who’s in the running for a Healthwatch network award this yearNews -
We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.Report -
Find out what three key issues people face when accessing NHS dental care in our new report.Report -
We ask local Healthwatch every year to tell us what matters most to local people regarding health and social care. This year it was mental health that came out on top with 77 out of 152 local Healthwatch identifying it as a priority.Report -
The Government's National Information Board's has published its vision that sets out what the board aims to deliver by 2020.Report -
Our strategy sets out our ambitions and the difference we want to make by 2023 in partnership with local Healthwatch.Report -
Our vision is "A world where we can all get the health and care we need", but our nation has a long way to travel before achieving this goal.News -
A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Our latest research looks at how the backlog is impacting the lives of those waiting.News -
Winners of the annual Healthwatch Awards, which celebrate the difference made by local Healthwatch staff and volunteers during the past 12 months, have been announced. Find out who won.News -
We're delighted to announce that Louise Ansari has been appointed as our new National Director at Healthwatch England.Report -
Our network of 152 local Healthwatch published more than 1,745 reports in 2016-17, bringing together what people from across the community want from local care.Report -
Take a read through our new publication ‘Making your voices count’ to see this year’s winners from the Healthwatch Network Awards and also those who were highly commended for each award.Blog -
People all across the country are venting increasing frustration about access to and the quality of NHS dentistry services. Find out more below.Report -
Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.Response -
Find out what's in the Government's new social care plan and how it compares with what people have told us.Report -
Take a look at our supporting papers for the December committee meeting.Report -
Find out what we plan to do over the next year.
Blog -
Lack of access to NHS dentistry has intensified as an issue for people over the last 18 months. Our latest research is a stark reminder that it is an issue decision-makers must react to now, to protect our health.Report -
Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.
Report -
This report outlines the funding each local Healthwatch has received to deliver their statutory activities.Report -
Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.Report -
This toolkit is designed to help local Healthwatch scrutinise local complaints systems, make recommendations based on findings and follow through on the improvements they ask for.Report -
Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.Report -
In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.Response -
In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.Report -
Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.Report -
We are now developing our strategy for 2018 - 2023. This consultation document sets out our proposals for our future direction.
News -
New research highlights the challenges faced by health and social care services in England and the importance of feedback for improving care.Report -
Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities for 2017/18.Report -
As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions data
