News and reports

Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you.

So you can take part in our campaign Your Care, Your Way, we have created our survey in several alternative formats, including Easy Read.

Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

We’re delighted to let you know that Louise Ansari, our new National Director, has started with Healthwatch England today.

With a record six million people currently waiting for hospital treatment, the NHS has today set out a plan to address backlogs that built up during the Covid-19 pandemic and tackle long waiting lists for care. Read our response.

Our nation’s health faces enormous challenges. Find out in our Annual Report to Parliament how your feedback has helped NHS and social care services improve care and our plans for the future.

Following the publication of our annual report, our Chair writes about the vital role your feedback plays in shaping better health and care services.

New research highlights the challenges faced by health and social care services in England and the importance of feedback for improving care.

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.

In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.

Lack of access to NHS dentistry has intensified as an issue for people over the last 18 months. Our latest research is a stark reminder that it is an issue decision-makers must react to now, to protect our health.

Take a look at our supporting papers for the December committee meeting.