News and reports

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Local people need to be given opportunities to contribute to changes to the NHS from the beginning of any decision making process.

After reviewing over 150 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2017.

The Care Quality Commission (CQC) has today published a report that explores how eight NHS trusts have been able to make significant improvements in the quality of care.

Volunteers’ Week is a chance to say a huge thank you to our 6,000+ amazing volunteers who help make a difference to health and care across the country.

Find out what happened at our public Committee Meeting.

There are around half a million people in England on the autism spectrum.

Students want better mental health education in schools, according to research conducted by Healthwatch Suffolk.

Find out how one local Healthwatch has been showing GP practices how small changes can make a big difference to patients’ experiences of visiting the doctor.

New findings show 10% of people are missing out on follow-up calls or meetings with mental health professionals after leaving hospital.

Which health and social care services do sex workers use? Which are most effective? What stops people accessing help?

Six months since it’s implementation, NHS England is reviewing the impact of the Accessible information Standard.