News and reports

This briefing shows how people's experiences can be used to support the development of a long-term vision for the NHS to strengthen these services.

We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

Care Quality Commission has today published its annual State of Care report, highlighting that a combination of cost-of-living crisis and workforce pressures risks ‘unfair care’ for many people. Read our response.

With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available.

Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.

This briefing shows how engagement and participation with people and communities can deliver real benefits to the health and care system.

The latest NHS data shows that a record number of people are waiting for care. However, it’s vital people still come forward this winter for the healthcare they need.

On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders.

With the NHS under immense pressure, we look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help.

The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.

The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.