News and reports

Our report, "Pharmacy: what people want", explores the current state of pharmacy services and offers actions for healthcare leaders and the wider sector.

Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.

Despite all the positives of rural living, people have told us they are struggling to access basic health care.

It's important that deaf and hard-of-hearing people can get information in an accessible way. But feedback suggests not all services are complying with key legislation.

To champion the public's views, we act on clear, informed evidence of their health and social care experiences. Find out what evidence we use and how.

Senior NHS doctors in England have voted to accept an offer from the government on pay and conditions, following months of strike action. Read our response.

Public satisfaction with the NHS has fallen to the lowest level ever recorded, according to analysis of the latest British Social Attitudes Survey.

The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care.

Emma can't afford dental care for their children. Because of stories like hers, we're calling for reform of NHS dentistry.

In our 2022-23 annual report, we share the value that the public's voices bring to health and social care services. Read about our work and the next steps we plan to take.

The healthcare system is facing its biggest challenges yet. In our annual report, we show how listening to the voices of the public can lead to a system that works better for everyone.

Our chief executive reflects on the findings of the King's Fund's latest report on the state of adult social care.