News and reports

The NHS is transferring more services from hospitals to local communities. This simple story from Milton Keynes highlights why patient feedback is crucial to the success of these changes.

Cultural barriers make it hard for some people to reach out for support.

The British Medical Association has announced today that GPs will start capping appointments in an immediate work-to-rule action following a dispute over funding levels. Read our response.

Complete our short survey and tell the NHS if you're getting the right help to prevent or deal with sight problems.

With NHS premises in a dire state and a repair backlog growing, we have analysed people's experiences of the NHS estate, including hospitals, A&E waiting rooms, and parking facilities.

People tell us how social care support could improve their quality of life.

What are physician associates? Find out about their training and what kind of care they can provide.

The NHS plans to triple the number of physician associates it employs. But how much do patients know about this role, and how can their role be safely expanded?

For the first time ever, the adult social care sector has come together to develop the Workforce Strategy it needs. Read our response.

Social care support can be transformative for disabled people – but as many as 1.5 million working-age Disabled people in England may not be getting the care they’re eligible for.

A poll of 1,504 working-age disabled adults found that 28% have never accessed social care or other support despite potentially being eligible. We call for a fully funded, long-term plan to reform social care.

Today’s figures show that appointments for planned hospital treatment are at 7.6 million. Only 59% of patients waited under 18 weeks for elective care, while the NHS target is 92% of patients being seen in this timeframe.