News and reports

A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.

Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.

Find out how Healthwatch Wiltshire worked with other organisations to improve dementia care, winning them the awards for 'The impact we make with partners' at this year's Healthwatch network awards.

Healthwatch Leeds used people’s experiences of mental health crisis support to improve services for those who need them. The impact of this work has won them a 2020 Healthwatch Network Award.

We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.

We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.

Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.

Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.

We are delighted to announce the shortlist for the Healthwatch Awards 2020.

Take a look at our papers for our September Committee Meeting.

In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.

We want to help people in danger of self-harm and suicide, making sure they get the support they need. Your story can help.