We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.
After reviewing over 170 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2018.
Every year, the awards celebrate positive stories of how local Healthwatch are helping to make care better for thousands of people. These awards recognise the importance of how people’s feedback is vital.
To help celebrate 70 years of the NHS we're collecting 70 stories of how people's experiences are being used by health and care services and professionals to help make them better.
By sharing your story you can actually help doctors, dentists, hospitals and care homes understand what's working and what could be better for you and your community.
In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards improving patient care.
Thanks to Sandra, NHS England is improving the way they communicate with people who are Deaf or hard of hearing.
Being admitted to hospital can be a stressful experience for anyone. Now imagine you can’t understand what the doctors are saying about your medicine, care or when you can go home.
Becky felt there wasn’t enough mental health support for people her age, and decided something needed to change.
Find out how through working with Healthwatch Dudley, Becky has helped more young people get the support they need to share their experiences of mental health.