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Graphic of magnifying glass

Our public Committee Meeting August 2018 supporting materials

Find out what more about what we'll be talking about at our public Committee Meeting.
25 July 2018
Report
Elderly couple talking to their healthcare worker at home. They are sitting on the sofa in the living room.

Making a complaint about social care services – what should you expect?

Here we look at six things you should expect when making a complaint about social care services.
19 July 2018
Advice and Information
Man with a walking stick talking to a home care worker

Making it easier to share your feedback – a new Single Complaints Statement for social care

We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.
19 July 2018
Blog

Healthwatch Network Awards 2018 shortlist announced

After reviewing over 170 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2018.
Every year, the awards celebrate positive stories of how local Healthwatch are helping to make care better for thousands of people. These awards recognise the importance of how people’s feedback is vital.
17 July 2018
News
Graphic of magnifying glass

The year ahead - Our plan for 2018 - 2019

Find out more about our plans for 2018/19.
17 July 2018
Report

Our response to CQC’s report on how services are working together to support older people.

New report from the Care Quality Commission looks at how well health and social care services are working together across 20 local authority areas.
Read our National Director, Imelda Remond, response to the report.
3 July 2018
Response

Stories of change - number 25 #NHS70 #ItStartsWithYou

To help celebrate 70 years of the NHS we're collecting 70 stories of how people's experiences are being used by health and care services and professionals to help make them better.
By sharing your story you can actually help doctors, dentists, hospitals and care homes understand what's working and what could be better for you and your community.
2 July 2018
News
An older woman is lying in a hospital bed speaking to a young doctor.

Meet the health and social care staff who go the extra mile

In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards improving patient care. ​​​​​​​
1 July 2018
News
Respite care home for children

Families fight to save local respite service

Thanks to a group of families in Hertfordshire, changes are being made to respite care and support for families of children with complex needs.
29 June 2018
News

Getting the basics right for people who are Deaf

Thanks to Sandra, NHS England is improving the way they communicate with people who are Deaf or hard of hearing.
Being admitted to hospital can be a stressful experience for anyone. Now imagine you can’t understand what the doctors are saying about your medicine, care or when you can go home.
28 June 2018
News

Helping young people speak up about their mental health

Becky felt there wasn’t enough mental health support for people her age, and decided something needed to change.
Find out how through working with Healthwatch Dudley, Becky has helped more young people get the support they need to share their experiences of mental health.
27 June 2018
News
Man looking confused using his laptop

It's easier to choose a care home in Durham thanks to Tony

After struggling to find the right information when choosing a care home for his mum, Tony decided to take matters into his own hands.
25 June 2018
News

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