Report
Greater focus on using people’s views to drive inspections of care services
Published today, the Care Quality Commission’s five year strategy, includes a greater focus on using the voices of patients, service users and their families, along with other information, to target inspections.
News
How was your experience of making a complaint?
Have you had to make a complaint? Take our poll to see how your experience measured up against other people's.
News
Our response to NHS England's new nursing framework
NHS England’s new nursing framework is supported by 10 staff commitments highlighting the importance of working with people, communities and local Healthwatch.
Read our response to the new framework.
Response
Peer pressure, exams, family relationships - teenagers explain the stresses of modern life
For some young people, life can be stressful. We look at the work one local Healthwatch is doing to help young people raise awareness of the challenges that affect their mental wellbeing.
It’s important that communities understand the challenges that affect young people’s mental wellbeing and what can be done to support them.
News
Response to rising number of complaints about poor hospital discharge
Today, the Parliamentary Health Service Ombudsman has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.
Response
Empowering prisoners to make their voices heard
Local Healthwatch aim to speak to every section of their community about their experiences of care. This is not always straightforward, as Healthwatch Peterborough found out when they worked to engage with prisoners.
News
Pharmacy services - Findings from the Healthwatch network
Over the last year, local Healthwatch across the country have been finding out about people's experiences of pharmacies.
Report
Helping people in care homes access activities that will improve their health
One local Healthwatch calls for meaningful activity to become an integral part of the culture of care homes after speaking to people in 15 services.
News
Action on improving services for children with special educational needs
Young people with special educational needs find learning more difficult than most people their age.
News
Making your voice count in numbers
With local Healthwatch up and down England busy writing their annual reports, we recap on just some of the things the local Healthwatch network got up to in 2014/15.
News
Healthwatch responds to plan to get general practice back on its feet
Today, NHS England revealed its plans to fund an additional £2.4 billion per year for GP services by 2020/21 to help improve patient care and access.
Response