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Graphic of magnifying glass

What do the numbers say about emergency readmissions to hospital?

As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions data
5 October 2017
Report
Graphic of speech bubbles

What happens when people leave hospital and other care settings?

In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.
5 October 2017
Report
A carer supporting an elderly man with a walking stick

People share their experiences of being discharged from hospital

In our new briefing - What happens when people leave hospital and other care settings? – we share what over 2,000 people told local Healthwatch about their experiences of being discharged.
5 October 2017
News
digital screen in a health centre

Local NHS commits to making changes after patients share their experiences of A&E

The number of people visiting A&E in 2016 increased by 5.3% to 23.57 million. To better understand why more people have been visiting A&E, Healthwatch Reading spoke to patients to find out about their experience.
2 October 2017
News

Local people help make Surrey GP services better by speaking up

Thanks to over 100 people in Surrey who shared their views of local GP services, satisfaction with care provided in the county is increasing.
Healthwatch Surrey spoke to people between November 2016 and January 2017 to find out what they like about local GP surgeries, and what could be improved.
27 September 2017
News

Research highlights ‘patient-centred care’ needs to be more than an NHS buzzword

Read our response to National Voices research, which found that only 3% of people with one or more long term condition reported having a written plan for their care and support.
The research, conducted by the coalition of over 160 health and care charities, indicates that although information and communication has improved over time, many people are still not involved in decisions relating to th
21 September 2017
Response
Male doctor talking to a senior patient at home

'Outstanding' GP practices understand their patients' needs

A new report has found that general practices with the highest ratings for quality and safety are proactive about understanding the needs of their patients.
21 September 2017
News
37% of people are unsure how to give their feedback and raise concerns. Accompanied by 'It starts with you' logo.

Call for GPs to make sharing feedback easier for patients

Survey finds that the most popular way that people like to give feedback about their local surgery is through a traditional comments box.
19 September 2017
News
""

Have your say on which products should be available on prescription

The NHS wants to know which drugs and treatments you think should be made available on prescription.
18 September 2017
News
A young soldier with a doctor in the background

Improving mental health support by making veterans’ voices heard

When Healthwatch Norfolk spoke to local veterans about their experiences of mental health services, they discovered a number of ways in which support could be improved for them.
11 September 2017
News

New vision to help patients get the best out of the NHS using technology

In a speech tomorrow, Health Secretary Jeremy Hunt is expected to announce a new vision for the NHS outlining how technology will be used to make it easier for people to access care and support.
The Government’s aim is that every patient will be able to do a number of tasks to manage their health online or via an app by the end of 2018.

11 September 2017
Response
Image of a entrance sign at a hospital

Five things communities should expect from getting involved in NHS reforms

Across England changes are being made that aim to improve health and care for patients but what should your community expect when it comes to being involved in decisions that impact on local services.
1 September 2017
News

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