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""

Trans and non-binary people face hurdles at every stage of primary care

Our self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as good for general care.
25 July 2025
News
Graphic of magnifying glass

What trans and non-binary people told us about GP care

Our latest research shows the barriers that trans and non-binary people face when seeking care.
25 July 2025
Report
""

Patient insight leads to better quality care on mental health ward

Changes following conversations between patients and Healthwatch Milton Keynes have made women on the ward feel safer and better supported.
24 July 2025
Blog

NHS support for refugees and people seeking asylum

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
23 July 2025
Advice and Information
A visually impaired person is sitting at a computer. They are using a screen reader on their mobile phone. They are wearing a white shirt and black trousers.

The updated Accessible Information Standard is now available

NHS England has published the long-awaited updates to the Accessible Information Standard. Read our response.
18 July 2025
News
""

Physician associate changes will give patients more clarity

The independent review of physician and anaesthetist associates' safety and effectiveness has been published. Read our response.
18 July 2025
Response

New NHS waiting list breakdowns to tackle inequalities - our response

First ever NHS data breaks down gap in waiting times based on deprivation. Read our response.
17 July 2025
News
""

What choices do you have at your GP practice?

We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
17 July 2025
Advice and Information

What should you expect from the NHS when it comes to accessible information?

NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look at what the standard means for you and and how this has changed with the refreshed version.
17 July 2025
News
""

Our response to GP Patient Survey 2025

The annual GP Patient Survey is out today. It highlights improvements to how people access care from their GP, pharmacy, dentistry, and other primary care teams. Read our response.
10 July 2025
Response
Hospital reception area

Our response to the NHS-10 Year Plan

The Government has published its NHS 10-Year Health Plan for England. Read our response.
3 July 2025
Response
""

The “choice gap”: do patients get the choices they want from GP care?

Our new research shows how important choice is to people when it comes to their care, and makes recommendations to help ensure they get those choices.
2 July 2025
Report

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