News and reports

More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

Take a look at our supporting papers for the March committee meeting.

Our report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2021/22 and the impact of system transformation.

New research shows that many NHS trusts are not meeting their legal duty to help people with additional communication needs.

As part of our 'Your Care, Your Way' campaign, we have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.

Between September and November 2021, we submitted a Freedom of Information (FOI) requests to over 200 National Health Service (NHS) provider trusts to gather details on compliance with the Accessible Information Standard.

Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you.

So you can take part in our campaign Your Care, Your Way, we have created our survey in several alternative formats, including Easy Read.

Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

We’re delighted to let you know that Louise Ansari, our new National Director, has started with Healthwatch England today.