News and reports

Urgent and emergency care services are under pressure. Our research shows that public confidence has fallen. Read our evidence about how people’s experiences can be improved by performance targets that are aligned to what matters most.

Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.

Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

Our latest findings reveal what people have been telling us about their experience of urgent and emergency care services.

Take a look at our supporting papers for the June committee meeting.

The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on our response.

Find out how to contact us using a British Sign Language (BSL) interpreter.

Our Chair and National Director respond to the death of Queen Elizabeth II

With the NHS experiencing the busiest summer on record, the waiting list for treatment has hit a new high, according to latest figures. Read our response.

Have you or your loved one struggled to get a GP referral for tests or treatment?

New plans to open surgical hubs should reduce the backlog of patients waiting for care. Our National Director Louise Ansari highlights the need for a focus on tackling health inequalities.

NHS England has achieved the first milestone in its plan to eliminate backlogs caused by Covid. Read our response.