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Dentistry equipment

Trouble finding an NHS dentist? You're not alone...

People all across the country are venting increasing frustration about access to and the quality of NHS dentistry services. Find out more below.
18 October 2014
Blog
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Suffering in silence

This report highlights what people have told the Healthwatch network about their experience of making a complaint about health and social care services.
14 October 2014
Report
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Our Annual Report 2013/14

Our Annual Report, Loud and Clear: Making your voice heard highlights our work and the work of the Healthwatch network over the past 12 months.
14 October 2014
Report

Renewed efforts required to create compassionate complaints system

Our new report highlights the complexity of the process someone needs to follow to make a complaint about their health or social care service.
Using the views and experiences of patients and their families, have published our findings from our investigation into the utterly bewildering and largely ineffective complaints system in health and social care.
14 October 2014
News
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Our financial performance and position 2013/14

Find out about more about our financial performance and position for the financial year 2013/14.
13 October 2014
Report

More reassurance needed about how medical records are being used by government

We share our views on government plans to provide medical researchers and NHS managers with access to people’s personal medical records.
We are calling on the Rt. Hon Mr Hunt to create a single regulatory regime for different uses of patient records and ensure that people have the right to opt out of all government data sharing projects.
8 October 2014
News

Our response to Department of Health Consultation: Protecting health & care information

Read our response to The Department of Health’s consultation on proposals to strengthen the controls on the use of an individuals health and care data.
Our response also includes issues that people have been sharing with local Healthwatch across the country about worries about the security of their data.
8 October 2014
Response

Bringing the voice of consumers to Parliament

Healthwatch from across England share their concerns in Westminster to make sure people can have their say about changes to health services in their area.
Healthwatch from across England share their concerns in Westminster to make sure people can have their say about changes to health services in their area.
10 September 2014
News

NHS complaints data is just ‘tip of the iceberg’

Our new analysis of complaints data shows that over half a million incidents of poor care across NHS went unreported in last two years
28 August 2014
News

Our letter to NHS England about CCG public involvement

We have written to NHS England to assess to Clinical Commissioning Groups can involve local Healthwatch in changes to how health and care services are run.
21 August 2014
Response

Our letter to the Local Government Association about CCG public involvement

We have written to the Local Government Association to discuss how we can work together to ensure that Clinical Commissioning Groups involve the public in decision making processes.
Read the letter we sent.
21 August 2014
Response

Our response to CQC plans to introduce special measures scheme for GP practices

The Care Quality Commission (CQC) has announced plans to introduce a new 'special measures' scheme for GP practices that will see those offering poor care being given deadlines to make improvements and facing closure if they fail.
The special measures scheme will be introduced from GP practices from October this year.
14 August 2014
Response

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