Nearly a fifth confess to knowingly using A&E for non-emergencies
Nearly a fifth confess to knowingly using A&E for non-emergencies.
News
Our position on the Duty of candour
Our perspective on the commission to review the proposed extension to the Duty of Candour.
Find out more about our position on the Duty of Candor below and read our letters.
Response
Healthwatch England - the way forward
We are consulting on our plans for the future, and want to know what you think.
Report
Consumer champion to explore public’s role in driving change in Health and Care
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
News
Our starting point
What do you expect when it comes to managing your health and care? This was the question we asked the public when we started work in 2013.
Report
Our public Committee meeting November 2013 - supporting materials
Find out what happened at our public Committee Meeting.
Report
Our response to the CQC’s State of Care report
The Care Quality Commission has published findings from more than 35,000 inspections in its annual State of Care report.
Findings from more than 35,000 inspections underpin its fourth annual State of Care report, which considers how care is delivered in hospitals, care homes, dental surgeries and in the community.
Response
We highlight the need for openness and honesty in the proposed statutory Duty of Candour
Today the government has responded to the recommendations made in the Francis Inquiry.
Read our response.
Response
Our views on the Government’s response to the Francis Inquiry
The government has accepted the recommendations made by Robert Francis, following the public inquiry in to the failings at Mid Staffordshire NHS Foundation Trust.
The government has accepted the recommendations made by Robert Francis, following the public inquiry in to the failings at Mid Staffordshire NHS Foundation Trust.
Response
Changes to GP contract important step towards more consumer focused health service
The Secretary of State for Health, Jeremy Hunt, has today announced a series of changes to their contract with the NHS for 2014/15 that put a greater focus on patients.
The proposed changes will ensure patients aged 75 or over will get all the treatment they need for physical and mental conditions.
Response
Our response to NHS England's report on urgent and emergency care
New report proposes a shift in how urgent and emergency care is provided.
The report proposes a fundamental shift in provision of urgent care. Read our response.
Response
NHS hospitals complaints system needs a ‘revolution’ - Our response to the Clywd Hart report into NHS complaints in hospitals.
A government-backed review into the NHS hospital complaints system calls for significant changes in how the NHS handles complaints and deals with problems with patient safety.
A government-backed review into the NHS hospital complaints system calls for significant changes in how the NHS handles complaints and deals with problems with patient safety.
Response