Our response to the Clwyd/Hart report into NHS Hospital complaints systems
New government report shows there is still a long way to go before people get the complaints system they deserve.
Response
Our Annual Report 2012/13
Our Annual Report explains the role of Healthwatch England and local Healthwatch and highlights our activity for the first six months of our life, from 1 October 2012 to 31 March 2013.
Report
Healthwatch England launches first Annual Report to Parliament
Our annual report to Parliament outlines the role of Healthwatch England and local Healthwatch, as well as highlighting our activity over our first six months.
Our annual report to Parliament outlines the role of Healthwatch England and local Healthwatch, as well as highlighting our activity over our first six months.
News
Our public Committee meeting September 2013 - supporting materials
Find out what happened at our public Committee Meeting.
Report
Our response to the Health Select Committee’s ‘After Francis’ report
The Health Select Committee has published a new report looking at the recommendations of the report of the public inquiry into the Mid Staffordshire NHS Foundation Trust undertaken by Robert Francis QC.
Read our response.
Response
Our response to the Don Berwick Review
New report highlights the need to put patient safety and experience at the heart of healthcare planning, delivery and evaluation.
Response
The NHS needs to listen to what patients have to say to improve future care
New findings from the Keogh Review show while there are examples of good care, there are areas where improvement is urgently required.
New findings from the Keogh Review show while there are examples of good care, there are areas where improvement is urgently required.
Response
Healthwatch England shines the spotlight on complaints at first national Healthwatch network conference
The right to complain about an unsatisfactory service is a key consumer right, and one the entire Healthwatch network will champion.
The right to complain about an unsatisfactory service is a key consumer right, and one the entire Healthwatch network will champion.
Response
Our public Committee meeting June 2013 - Supporting materials
Find out what happened at our public Committee Meeting.
Report
Our response to the Clwyd/Hart Review into NHS Complaints Handling
Read our letter to Right Honourable Ann Clwyd MP and Professor Tricia Hart to share what our research has shown about people’s experiences of making a complaint about health and care services.
After the publication of the Francis report, that looked at the failings of Mid Staffordshire NHS Trust, the Prime Minister and the Secretary of State for Health commissioned a review of NHS hospital complaints handling.
Response
Healthwatch marks network launch across five events in England simultaneously
We celebrated the launch of the Healthwatch network on 1 April 2013 with a series of events across England.
News
Our response to the Nuffield Trust 'ratings review'
Should there be ‘Ofsted-style’ ratings for health and social care providers? We share our views.
We have submitted our response to Nuffield Trusts consultation on the topic, highlighting the role local Healthwatch could play and things that should be considered.
Response