News and reports

Our new report highlights the complexity of the process someone needs to follow to make a complaint about their health or social care service.

Find out about more about our financial performance and position for the financial year 2013/14.

We share our views on government plans to provide medical researchers and NHS managers with access to people’s personal medical records.

Read our response to The Department of Health’s consultation on proposals to strengthen the controls on the use of an individuals health and care data.

Healthwatch from across England share their concerns in Westminster to make sure people can have their say about changes to health services in their area.

Our new analysis of complaints data shows that over half a million incidents of poor care across NHS went unreported in last two years

We have written to NHS England to assess to Clinical Commissioning Groups can involve local Healthwatch in changes to how health and care services are run.

We have written to the Local Government Association to discuss how we can work together to ensure that Clinical Commissioning Groups involve the public in decision making processes.

The Care Quality Commission (CQC) has announced plans to introduce a new 'special measures' scheme for GP practices that will see those offering poor care being given deadlines to make improvements and facing closure if they fail.

The Care Quality Commission has released a report into progress made at 11 NHS trusts that were put into special measures in July 2013.

Find out what happened at our public Committee Meeting.

The way decisions are made about local health services is changing. Early indications from local Healthwatch suggest that this is resulting in the public feeling less able to have their say.